FAQ

Frequently Asked Questions

  1. Professional R&D team.
  2. Professional testing equipment.
  3. 24/7 online service.
  4. 100% on time delivery.
  5. We provide OEM&ODM service.
  6. After-sales service.
  1. With over 10 years of experience in ice making, a very young industry in China, Snowman stands out as a leader in the field.
  2. While parts and components are readily available, the challenge lies in utilizing resources to create a cost-effective finished product.
  3. We always provide timely responses to any requests from our clients.
  4. Our international sales team consists of professional members who provide one-on-one service throughout the entire business process to ensure that you receive satisfactory results.

* For individual users

  1. Application scenario
  2. Voltage/frequency in your country and plug standard
  3. Ambient and water temperature
  4. Air cooling or water cooling
  5. Ideal output
  6. Ice shape and size

* For OEM&ODM clients

  1. Detailed function requirements of the project you want to development
  2. Parts and materials
  3. Quality requirements
  4. Testing method
  5. Packing method
  6. Brand/Logo
  1. We are an experienced manufacturer.
  2. We have passed CE/ETL/ROHS certification.
  3. We have unique appearance and creative design on products.

There’s no MOQ requirement for you here. Either you are an individual user, or clients able to place quantity orders, we always encourage you to place sample orders with us. Let get started and grow together!