How long is the normal ice making time?

If it is water-cooled machine, it will be fine within 20 minutes, and if it is air-cooled machine, there will be no problem within 20-30 minutes.

Pls check

1 Confirm the water flow inside the machine and whether the ice tray is clean

  1. Is the thickness of the ice cube normal?
  2. What is the thickness of the ice?

If it takes 17 minutes to make ice now, but after a while it becomes 25 or even 30 minutes, check if there is any air leakage.

If it freezes every 17 minutes, it is not a cooling problem. You can check whether there is scale and whether the water is clean, etc.

Ice Machine Leaks Water

If there is the water on the floor around your ice machine is usually a sign that it’s not sitting perfectly level. Use a level to make sure that it’s not higher on one side than the other. then check the water supply line to make sure that it’s not damaged or loose.