Ice making troubleshooting solution

Ice Maker Doesn’t Eject Ice

Check whether the ice cubes are even?

1 even

—Manual button to remove ice and check whether the ice tray is clean

2 uneven

—Check whether the water flow is normal and even and whether there is any blockage

–Is the ice cube too thick or too thin? Adjust the thickness of the ice cube.

If it can’t be solved, shoot enough videos and consult us.

If the issue of uneven ice cubes persists even after following the initial troubleshooting steps, there are a few additional measures to consider:

  1. Ensure Proper Water Level: Check if the water level in the ice tray is consistent and adequate. Insufficient water may result in irregular ice cube formation. Adjust the water supply if necessary, ensuring a steady and proportional flow into the ice tray.
  2. Examine Ice Tray Position: Verify if the ice tray is correctly positioned within the freezer. If it is misaligned or not seated properly, it may cause the water to distribute unevenly, resulting in irregular ice cubes. Adjust the tray to ensure it is securely fitted.
  3. Inspect Freezer Temperature: Temperature fluctuations within the freezer can impact ice cube formation. Make sure the freezer temperature is set correctly and consistent. A freezer that is too cold or experiencing frequent temperature variations can affect the freezing process and result in uneven ice cubes.
  4. Clean the Ice Maker: Over time, mineral deposits or ice build-up can affect the performance of the ice maker. If the ice cubes continue to be uneven, it is recommended to clean the ice maker thoroughly as per the manufacturer’s instructions. This helps remove any potential blockages or impurities that may be interfering with the ice-making process.

If none of the above steps resolve the issue, consider capturing videos demonstrating the problem and consult the manufacturer or a professional technician for further assistance. They will be able to provide targeted advice based on the specific model and help troubleshoot the problem effectively.